5

Thank you, Shari!

- Flat Black Automotive
5

Down to earth ownership.

5

I stopped in Bellingham for a few days while on a road trip and needed to get my car checked out before continuing since I was hearing clunking sounds near my right wheel. I called 4 mechanics who were all booked for the whole week and would not see me, even after telling them my story and that I was trying to get back on the road the next day. One of them recommended I call Flat Black. When I told Andrew my situation he said to bring my car in ASAP and he would fit me in. He was so friendly, helpful and showed me the problem. He assured me it sounded worse than it was, got the replacement part I needed anyway, fixed my car, and I was on my way within a few hours. Thank you Andrew! He even gave me recommendations for some places to stop on my drive home.

Thank you for the great review, Ramune! Hope you had a great trip around the peninsula!

- Flat Black Automotive
5

I came in with an unknown problem and odd squeaking sound. They were very friendly and professional. They took the time to inspect all the critical areas of the vehicle and determine that it was still safe to drive. Everyone was very helpful and I will definitely return for future service.

Thank you, John!

- Flat Black Automotive
3

So far so good. Just a general inspection.

5

I didn’t have an appointment but I came in with a leaking radiator and Andrew was able to replace it for me pretty quickly. Would recommend this shop to anyone because of the great service. I plan on using this shop for any of my future repair needs!

Thanks Sara! Glad it worked out the way it did!

- Flat Black Automotive
5

Thanks Freeland!

- Flat Black Automotive
5

Brought my vehicle in for an intermittent start issue that acts up very inconsistently. I dropped it off after closing, and was called by Andrew shortly after they opened the next morning. I visited the shop and ran him through what I could describe. He was very personable and very transparent about the difficulties with pinpointing intermittent starts. From the beginning, he explained he could not guarantee solving the issue immediately, but we went together to check out my car. He Immediately acknowledged some of the minor work we had done previously trying to solve the issue, which I appreciated without me even pointing it out. Andrew was very attentive and took any details I could give him seriously, even though I am not mechanically inclined at all, and kept open communication about status updates. He also squeezed my car into their very busy schedule. Unfortunately, my car did not act up while at the shop, and he was very clear that he does not like guessing and charging people for parts and labor to have them find out that it wasn’t the reason for the intermittent starts, but called and wanted to be clear if I would want to get a quote for what he could only suspect may be the culprit. My vehicle was desperately due for that same maintenance regardless, so I had no qualms going forward after how attentive, sincere, and professional Andrew and Flat Black Auto has been.

Thank you for the kind words, Tanya!

- Flat Black Automotive
5

Great service will be taking my vehicles there to have any work I done

Thanks John!

- Flat Black Automotive
5

Great experience with this shop. This shop was recommended to me by a friend after asking about trustworthy mechanics. So glad I came here. They kept me in the loop with everything, communication is very important to me, and they did not disappoint! They were able to diagnose the issues and make necessary repairs in a timely matter! Decent hourly rates, and great work, you cannot go wrong with Flat Black! I will be returning!

Thank you Jordan!

- Flat Black Automotive