5

I am so grateful to have found a great shop to work on my Subaru! Being new to the area and asking around I was pointing in your direction and very happy to work with such a great company and great people. Being a car guy I know how hard it is to find a good shop. Thank you Andrew and Mike for your awesome work!! My Sti is awesome because of you!! Thank you!

5

Great job quickly finding the problem with our Honda CRV, and getting us back on the road that same day! Mike and the crew were very helpful, knowledgeable and professional, and we won't hesitate to return to Flat Black Automotive.

5

After having a very frustrating experience elsewhere, Flat Black was so kind, so honest, and went above and beyond for me. I will definitely be coming back. They treat you like they want you to be a return customer ❤️.

5

2nd time I've used Flat Black to work on my daughter's car and have been very straight forward and honest. Completely the work on time both times. Worked to get us in quickly as well. Highly recommend

1

Took my car in to get a quote to replace a engine coolant temperature sensor and they ended up replacing it without a quote and charging $531. They tried to tell us they couldn't quote it without replacing it, and then tried to charge $427 instead. When we questioned it further he said it was weird we didn't get a quote and he could charge us $299 instead for the part and labor. He then proceeded to tell us the part was way more expensive than what was posted on the Napa website because he "doesn't cheap out on parts". We told him we would pay for the quote we originally asked for, they could take the part out, and we'll go somewhere else. They gave us the keys and said have a nice day. Definitely felt like we were being taken advantage of because we're two young women because what they were trying to do violates the Auto Repair Act and is illegal.

5

Great service from the staff at flat black auto. I recommend them to anyone!

5

As usual, very caring and professional. Clearly explains everything. Thank you!

5

5

I went on the recommendation of another person when I was having check engine light and transmission issues. They got me in on my day off and checked out my truck extensively over a couple of hours. They couldn't find what the reason was for the check engine light and couldn't replicate the problems I'd had off and on. They told me to come back when and if the check engine light came back on. They were very good about not charging me for all that time that they invested and they have won my loyalty as a customer for any future issues I have! I highly recommend them as an honest shop.

5

Extremely knowledgeable individuals that do great work. And are very timely about what they do I definitely recommend them 10 out of 10.