5

Mike at Flat Black is incredibly kind, professional and easy to work with. Amazing service and very fair pricing. Highly recommend Flat Black!

5

Best auto repair shop we have ever been to! We have been going there for years and wouldn’t go anywhere else. They are knowledgeable, honest, & friendly- explaining any repairs that you need and ones that can wait in a way that’s easy to understand without being patronizing. We really trust them and would recommend to everyone!

5

5

I love Flat Black Automotive! Mike is the friendliest, most honest and knowledgable guy. They fit me in to their super tight schedule very quickly, worked with my insurance so gracefully, and provided excellent and affordable service. I will recommend them to anybody I know with car issues in the Bellingham area!

2

Summary: first and last time customer. Good customer service, seemed high priced, and a sloppy mistake that could have lead to an accident. The shop did a diagnostic of my wheels and transmission, ultimately replacing all four wheel bearings. Initially I liked the shop and front desk person I spoke with. Straight forward, friendly, and helpful. They did the work and returned my car within a few days. I should have shopped around, as I was quoted close to half price at another local shop for the same job (of course, I don't know the quality of their work). Regardless, I was happy with the work until two days (drives) later, when my dash lights all turned on simultaneously followed by my ABS system randomly engaged while driving. Come to find out, the shop did not tighten a bolt on my ABS system after completing the work days prior, leading to the malfunction. It was a mistake, but one that could have cost time, money, and a potential accident if I didn't have someone mechanically inclined with me at the time of the issue who was able to diagnosis and fix the problem until I got my car back into the shop. The shop did go over their work a second time for free, but my trust in their work is gone and from this experience I cannot recommend them to others.

5

I needed to get my rear brakes replaced in a short period of time and they were recommended by another shop. They did a fantastic job and definitely recommend using them again

5

5

5

Mike and Andrew are amazing. I have had my Equinox serviced there a few times and every time, Mike is honest and clear about what to expect. This most recent visit, I had an error pop up unexpectedly and he was able to squeeze me in the same week and have my car up and running in a few days. These will always be my go to mechanics, and I highly recommend them to anyone.

5

Mike and Andrew are amazing. I have had my Equinox serviced there a few times and every time, Mike is honest and clear about what to expect. This most recent visit, I had an error pop up unexpectedly and he was able to squeeze me in the same week and have my car up and running in a few days. These will always be my go to mechanics, and I highly recommend them to anyone.