5

Extremely helpful and informative! We had a fatal issue with our car and they took the extra time to help us assess our warranty and try to get items replaced.

Thank you Serena for your great review! At [Company Name], helping customers in every way possible is our top priority. We are glad to have been able to assist you with your car issue and provide valuable information. If you have any other questions or concerns, please don't hesitate to reach out to us.

- Flat Black Automotive
5

This shop is the best. Got my clutch replaced in my 99 ford ranger, Its running great now and feels like a new truck. They were super accommodating and made the repair super process simple and affordable! Thanks guys.

5

Great customer service and competent. They know what they are doing. Mike at the front counter took the time to listen to us regarding what wasn't working on our vehicle. I noticed they treat every customer with respect and take time to listen to them and explain what theyre doing. After the car was diagnosed Andrew contacted us and explained in detail what the problems were and solutions to fix them. This is the only place that would touch my 2010 DTS Cadillacs problem with both the oil and head gaskets and do the job correctly. Andrew did a fabulous job fixing it. He cleaned old rust and crud for a thorough job done. We got progress pictures along the way. He researched and found parts that were needing replaced but no longer made. We got a full explanation on what was done and why. Because it was a huge job it took awhile due to what needed done and acquiring parts but we expected that. After all the repair was done Andrew drove my car around and made sure everything worked well. My caddy now has essentially a new engine. Also Andrew was so much fun to talk to. We live in Silverdale. The drive up to Bellingham was well worth it! I would recommend Flat Black Automotive for any car problems you have. It was a great experience. Thank you.

Hi Cheryl! Thank you so much for your incredible review! We're thrilled to hear about your positive experience with us at Flat Black Automotive. Customer satisfaction is our top priority, and we're glad that our team went above and beyond to provide you with exceptional service. We're here to help with any future car problems you may have. Come back anytime, and safe travels from Silverdale!

- Flat Black Automotive
5

Wonderful experience the shop owner/mechanic is extremely knowledgeable about GM engines and how to make them run like new. We have to travel almost three hours to get to the shop and it's worth it.

Thank you Joe for making the long drive to our shop! We are glad to hear that you had a wonderful experience. We take pride in our expertise on GM engines and ensuring they run like new. We look forward to serving you again in the future!

- Flat Black Automotive
5

Flat Black it Top Notch!! Honest, timely and reliable!! Thank you Andrew and Crew!!

Thank you Steelhead for the five-star review! We are thrilled to hear that you had a top-notch experience and received honest, timely, and reliable service from Andrew and our crew. We appreciate your kind words and look forward to serving you again in the future!

- Flat Black Automotive
5

They're responsive and truly care about your experience as a customer.

Thank you for your kind words, Eric! We strive to provide exceptional customer care and we are glad that you appreciate our efforts.

- Flat Black Automotive
5

I rarely post reviews, unless my experience is either exceptional or terrible. In the case of Flat Black Automotive, it was definitely the former. They were able to get me in on fairly short notice, their work was great, and when I inquired about some additional service (which they could have easily upsold me on), they assured me that I was not yet due for it. They are now my go-to shop and I highly recommend them!

Steve, thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Flat Black Automotive. We always aim to provide top-notch service and ensure that our customers leave satisfied. Thank you for recommending us, and we look forward to being your go-to shop for all your automotive needs!

- Flat Black Automotive
5

Fantastic to work with! They don't talk down to me or push for extra services. Handy drop off box for when I have to leave my car before they open and great with communication when anything new comes up.

Thank you for the fantastic review, N Steele! We're thrilled to hear that you had a great experience with us. Providing top-notch service and clear communication is always our priority. We're glad our drop-off box and open lines of communication made things convenient for you. If you ever need anything, don't hesitate to reach out.

- Flat Black Automotive
5

Stand up guys. Always more than reasonable with pricing and top notch work. High recommended

Thank you, Michael, for your kind words! It's fantastic to hear about your positive experience with us. We pride ourselves on delivering top-notch work at fair prices. Knowing that you found our team reliable and trustworthy means the world to us. Your recommendation is truly appreciated!

- Flat Black Automotive
5

Great experience with this team. Thank you Mike for your thoughtful explanation and helping lay out my options when diagnosing my vehicle. I felt well informed, not jerked around with helpful advice to make informed decisions. Waiting room was nice, WiFi was good and I was able to work while my car was being diagnosed.

Thank you Jascha for your positive review! It's great to hear that you had a top-notch experience at our shop. Mike is indeed a valued member of our team, and we're glad he provided clear and helpful explanations. We strive to create a comfortable environment, and we're pleased that you were able to work while your car was being diagnosed. We look forward to serving you again in the future!

- Flat Black Automotive