5

The communication was very good from the beginning to the end! I also like the fact they stated that their work is guaranteed!

Thank you for the great review, Stewart! We pride ourselves on excellent communication and delivering guaranteed results. If there's anything else we can do to make your experience even better, let us know.

- Flat Black Automotive
5

It was easy to get an appointment, the work was done promptly and the price was right. Thank you Flat Black.

Thank you Adena for the great review! We are delighted to hear about your positive experience at Flat Black. Providing excellent service in a timely manner at a fair price is what we strive for. We look forward to serving you again in the future!

- Flat Black Automotive
5

First time using Flat Black Automotive for service of my wife's Ford Escape. Mike and the team are very friendly and a well-organized shop. Will be bringing our other vehicles to them when service next due

Thank you for choosing our service for your wife's Ford Escape, Tim! We're glad to hear that you had a positive experience and that you plan to bring your other vehicles to us. We look forward to serving you again in the future!

- Flat Black Automotive
5

Mike at Flat Black was extremely professional, punctual, and friendly, with excellent communication throughout. I'm new to Bellingham, and finding a reliable mechanic can be tricky, but Flat Black was definitely the right choice. I'll continue coming back for all my car mechanic needs! Highly recommend.

Thank you so much for the fantastic review, Monique! We couldn't ask for better feedback. Your recommendation means the world to us at Flat Black. Give us a call if you need anything in the future!

- Flat Black Automotive
5

I have had nothing but great service from Flat Black for over 5 years with 3 of my vehicles. I fully trust their diagnosis and recommendations. There have been instances when there was no work that needed to be done and they’ve never pressured me or tried to upsell me on unnecessary repairs. I believe that a good auto repair shop is an honest one. Flat Black has been 100% upfront and honest with me every time.

5

Flat Black was recommended by my previous mechanic (when he retired) as being honest and competent. I was definitely favorably impressed at my first visit.

Thank you Jan for the five-star review! We are pleased that you had such a positive experience at Flat Black and that our reputation for honesty and competence has been upheld. We look forward to serving you again in the future!

- Flat Black Automotive
5

Staff was kind, knowledgeable, and engaging. Desk area was welcoming, clean, and professional. Waiting room was very pleasant, clean, comfortable, and thanks for the coffee and water. I really like your online scheduling protocol and my car was diagnosed in a timely manner. I appreciate the staff charging a decent rate for the diagnostic and being up front about the repair bid.

Thank you Bethany for the positive review! We're glad you enjoyed the comfortable waiting room and our online scheduling system. It's great to hear that our team provided excellent service and transparent pricing. We look forward to assisting you again in the future!

- Flat Black Automotive
5

I can’t say enough good things about these guys!

Thank you, Kathy! Your kind words made our day! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we're here to help anytime you need us. We look forward to serving you again in the future!

- Flat Black Automotive
5

Mike and Andrew run the best shop in town!

5

This shop was recommended to me by AAA; my car broke down on the freeway at night and was towed to Flat Black Automotive. When I spoke with Mike the next morning, he was knowledgeable and empathetic. I was coming to town to visit family, and staying downtown. Mike and his team determined what was needed, ordered parts, and then stayed late to prepare my vehicle for service when parts arrived. My car was done less than 24 hours from receiving my keys, and Mike and the rest of the team kept me from being stranded far from home! This shop did excellent work, as quickly as possible. I was impressed!

Thank you, Tami, for sharing your positive experience at our shop. We're glad to hear that our team provided excellent service and got your car back on the road quickly. It's always our goal to go above and beyond for our customers. We appreciate your recommendation and hope to see you again in the future!

- Flat Black Automotive